FAQs

Everything you need to know about Papermoon. Can't find your answer? Email us at hello@papermoon.com.au.

Deodorant

Is Papermoon deodorant bicarb-free?

Yes. Every Papermoon deodorant is bicarb-free (no baking soda). Bicarb is a common cause of redness, rashes and stinging with natural and clean deodorants, so we use magnesium to fight odour instead. It's gentle enough for sensitive underarms.

How does Papermoon deodorant work?

Magnesium does the heavy lifting. Magnesium hydroxide neutralises odour-causing bacteria without blocking your pores, and it's much gentler on skin than bicarb – that's how we keep you fresh without aluminium.

The rest of the formula backs it up:

  • Tapioca starch naturally absorbs moisture, leaving less for odour-causing bacteria to thrive on.
  • Coconut oil (Cocos nucifera) is one of nature's great odour fighters.
  • Caprylic/capric triglyceride, made from coconut, gives a smooth glide.
  • Cetearyl alcohol, a plant-derived ingredient, softens and conditions skin.
  • Candelilla wax (Euphorbia cerifera), a vegetable wax, holds it all together in a firm, stable balm.
Is Papermoon natural or clean?

Our Unscented deodorant is 100% natural, with no added fragrance. Our scented deodorants (Aloe & Agave, Coconut & Vanilla, Wattle and Rose & Neroli) are clean deodorants with a subtle fragrance. Every Papermoon deodorant is free from aluminium, bicarb, parabens, phthalates and artificial colours.

Are Papermoon deodorants suitable for sensitive skin?

Yes. Our deodorants are bicarb-free and aluminium-free, the two ingredients most likely to irritate sensitive underarms. If you're very sensitive or prefer no fragrance, choose Unscented. The full ingredient list is on every product page.

Is it safe to use during pregnancy?

Papermoon is free from aluminium, parabens and other ingredients commonly avoided during pregnancy, which is why many of our customers make the switch when they're expecting. If you'd prefer no fragrance, our Unscented deodorant is a good choice. Every pregnancy is different, so we always recommend checking with your midwife or GP before changing any personal care products.

Will Papermoon keep me dry?

Papermoon helps keep you feeling fresh and dry. The tapioca starch in our formula naturally absorbs moisture, while magnesium stops odour. Unlike antiperspirants, we don't use aluminium to block your sweat glands. Customers use it through gym sessions and hot yoga; just reapply after a workout if you need to.

How do I switch from a conventional deodorant?

Most Papermoon customers switch with no issues at all. Some people notice a little more sweat or odour for the first day or two while their body adjusts. Apply two to four strokes to clean, dry underarms, and reapply after exercise if you need to.

How long does one deodorant tube last?

Around three months with daily use. If you reapply after the gym or an evening shower, expect closer to two. Each deodorant tube is 75g (our body balms are 85g), and because it's a push-up paper tube you can always see how much is left.

Will it stain my clothes?

No, and this is one of the things we're most proud of. Papermoon is free from aluminium and synthetic binders, the two main culprits behind yellow underarm stains and white marks on dark fabrics. Our magnesium-powered formula absorbs cleanly. If you're dressing straight away, give it 30 seconds to settle.

Which scent should I choose?

Aloe & Agave is fresh and calming, and our award winner. Coconut & Vanilla is soft and sweet. Wattle is fresh and native Australian. Rose & Neroli is floral with a citrus lift. Unscented has no added fragrance and is best for very sensitive skin. All our deodorants are unisex. Aloe & Agave and Wattle are favourites with men. Can't decide? The Discovery Set has four scents in one gift box.

Body balms

Why a balm instead of a lotion?

Most body lotions are 60–80% water. That water evaporates quickly, taking moisture with it – which is why you reach for lotion again the next day.

Our balms contain no water at all. Every ingredient earns its place – shea butter, cocoa seed butter, plant-based waxes, Vitamin E – working directly on your skin with nothing diluting them. The result is deeper, longer-lasting nourishment from a smaller amount of product.

There's another reason we love the balm format: no water means no preservatives. And because our formula is solid, it travels without leaking, applies without mess, and comes in a fully compostable tube.

What's the difference between a body oil and a body butter?

Both are made the same way – waterless, concentrated, and packed with skin-loving ingredients. The difference is in how they feel.

Our body butters are richer and denser, with a melt-on-contact texture that sinks in deeply. They're ideal for areas that need more attention – dry skin, elbows, knees – or for anyone who loves the feeling of skin that's been truly fed.

Our body oils are lighter and silkier, absorbing almost instantly with no residue. Perfect for all-over use after a shower, or for warmer months when you want nourishment without weight.

Not sure which one's for you? If your skin tends to be very dry or you love a luxurious feel, start with a butter. If you prefer something light and fast, reach for an oil. Either way, a little goes a long way.

Which body balm should I choose?

All our body balms are solid and waterless, made with shea butter, cocoa seed butter and Vitamin E, in an 85g compostable tube. Choose by scent: Wild Jasmine (warm floral), Sandalwood (woody and calming, and award-winning), Almond Milk (soft and subtly sweet) or Grapefruit (bright citrus). For sensitive skin, pregnancy or young children, choose our Unscented Body Oil Balm, which has no added fragrance.

Can I take Papermoon on a plane?

Yes. Our body balms and deodorants are solids, not liquids, so they travel easily in your carry-on. As with anything, airport security has the final say.

About Papermoon

Is Papermoon Australian made?

Yes. Papermoon is proudly Australian made and family owned, with our products manufactured in Melbourne.

Is Papermoon vegan and cruelty-free?

Yes. All Papermoon products are vegan-friendly and cruelty-free. We never test on animals.

Is the packaging really plastic-free?

Yes. Our tubes are made from paper, so when you're finished you can pop the whole tube in your home compost or green bin, or recycle it. Our mailers are made from 100% recycled cardboard, and we offset our carbon emissions through our partner Regenerate Australia.

Orders & subscriptions

How does Subscribe & Save work?

Subscribe to your favourite deodorant and save 10% on every delivery. Choose delivery every 8, 12 or 16 weeks. You can skip a delivery or pause any time from your account, and there's no minimum term. If you'd like to change your timing, just email us at hello@papermoon.com.au.

How much is shipping?

Shipping is a $6 flat rate anywhere in Australia, and free on orders over $40. Orders are dispatched within one business day, and you'll get a tracking link by email once yours is on its way. We also ship internationally, with costs shown at checkout.

Where can I buy Papermoon in store?

Papermoon is stocked in stores around Australia. See our Stockists page to find your nearest one.

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